Q: What is a locksmith?

A: A locksmith is trained and qualified to see to locks that are damaged, may need replacing or having keys cut. It is vital that a locksmith has a certificate to prove that he is a professional locksmith.

Q: Why would someone need a locksmith?

A: A person will need a locksmith shall they have a problem with their door locks, car locks or safe locks.  A locksmith is also used to cut keys as well and make duplicates.  Situations of being locked out of your home or car do occur and a locksmith is seen as an essential service.

Q: Would one need to replace their door locks if the key has been lost?

A: No you do not have to replace the locks if a key is lost.  A locksmith is able to cut a key for the lock.  However in some cases, depending on the lock on the door it may need to be replaced.  The locksmith will always advise as to what they think is the best option needed.

Q:  Do locksmiths work 24 hours, 7 days a week?

A: Yes most of the locksmith companies operate 24 hours and 7 days a week as an incident can occur at any time.

Q: Is there a double call out fee on Sundays and Public holidays?

A: Yes there is a double call out fee for Sundays and Public holidays.  It is advised to ask the locksmith company before calling them out.